If wireless make sure the WiFi light on the right side is on and solid. If setup as USB, please disconnect the USB cable from the computer. I would like to assist you today with resolving this issue. I understand you are having an issue with reinstalling the printer. Hi for becoming a member of the HP Support Forums.
Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.